HOMEABOUT USTESTIMONIALSCONTACTYOUR DREAM HOME
100% SATISFACTION

 Printer Friendly      Email to a Friend  
 

The entire Choate team is committed to your 100% Satisfaction! 

 
Customer Assurance Program
 

Some of the assurances you receive by utilizing Choate Custom Homes for your new home are outlined below.

Pre-construction Assurances

  • Our "WORRY-FREE" building process - Which GUARANTEES NO WORRIES for you!
  • Highly trained licensed professional home builders with 20+ years experience in building "high-end" custom homes to oversee the day-to-day construction.
  • Daily coordination of process and updates/changes to insure the proper flow of information between the client and the entire construction team.
  • Aggressive negotiations for "best price", "best practices" AND the "highest quality".
  • Creative ideas and suggestions as well as potential cost saving measures are provided throughout the entire building process.
  • "Our Dream Home" section on this web site for daily updates on your homes' progress, selecting materials (windows, doors, wall colors, carpeting, cabinets, appliances, trim, etc.), and change order requests, view house plans, etc.
  • Custom plans include foundation, electrical, plumbing and HVAC systems that are designed by our team of architects, designers and engineers. All subcontractors' work is coordinated and inspected during construction to insure compliance with the approved plans as well as customer expectations.
  • A structural engineer designs all load bearing framing beams, floor trusses/joists/I-Joists®, roof trusses, and headers.
  • A 600 + item Quality Control checklist performed by the construction supervisor throughout construction to assure accurate project completion.
  • Inspections prior to concrete placement, after completion of frame, after brick/masonry work, after completion of rough plumbing, HVAC and electrical, after insulation and at completion of home.
  • Utilization of the highest quality products from manufacturers like: Pella®, Porcher®, Gaggenau®, Raymond Enkebol®, Georgia Pacific®, Tyvek®, Owens Corning®, Carrier®, Kolbe & Kolbe®, Anderson®, Lutron®, Heat-N-Glo®, Corian®, Omega®, Kohler®, Sub-Zero®, Thermador®, Viking®, etc.
  • Full service architectural design and blueprint services available.
  • Full service home decorating and design services available.
  • Full service landscaping design and installation services available.
  • Customer walk-through with the construction supervisor for each phase throughout the entire process to maximize customer knowledge and satisfaction.
  • A personalized construction manual with the necessary information and documents to assure a smooth and successful completion to the home.
  • 3-D Virtual tours available for your plan with the ability to see various material options prior to building to assist in design and planning.  

 

Pre-closing Assurances

  • Our 600 + item Quality Control checklist performed by the construction supervisor throughout construction assures accurate project completion and minimizes the number of punch list items.
  • Customer orientation and walkthrough prior to closing to assure customer knowledge and satisfaction.
  • Every effort is made to complete punch list items before buyer moves into home.

 Post-closing Assurances

  • Insurance Backed extended warranties are standard on all of our custom homes.
  • Client Services Manager assigned to every project.

Every member of the Choate Custom Homes Team including sales staff, office staff, designers, craftsman and trades are dedicated to the effort of making "Raving Fans" of each of our Homeowners.

Call Today For a Free Consultation 1-800-7-CUSTOM (1-800-728-7866)

 © 1987 - 2010   Choate Custom Homes SiteBuilder by AccuNet